Larry Freed
Summary
Larry Freed is the CEO of ForeSee Results, a company co-founded by Compuware Corporation and CFI Group. Larry has been with ForeSee Results since it was founded in 2001. ForeSee Results is an international online customer satisfaction firm based in Ann Arbor, Michigan.As the President and CEO of ForeSee Results, Larry is responsible for managing the company’s strategy and growth for innovative solutions. Since the company’s founding, he has overseen significant growth in its client base, revenues and staff.As more technology companies have moved offices to the Ann Arbor community, such as Google and Barracuda Networks,Freed has established himself as one of the most influential thought leaders in the area.Freed has worked in senior management and e-commerce and technology initiatives since the early 1980s.
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Netflix and Gap lag in customer satisfaction online
(Reuters) - Netflix Inc and Gap Inc were among the worst performers in customer satisfaction among the largest online retailers this holiday season, according to a survey released on Wednesday.
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Study: Netflix Users Less Satisfied [with chart]
It’s been a tough year for Netflix, and new research from customer experience analytics firm ForeSee predicts its difficulties will continue beyond New Year’s Eve. ForeSee, which looked specifically at how satisfied consumers are, found that Netflix has slid down significantly in the researcher’s Holiday E-Retail Satisfaction Index.
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Netflix, Gap lag in customer satisfaction online
(Reuters) - Netflix Inc and Gap Inc were among the worst performers in customer satisfaction among the largest online retailers this holiday season, according to a survey released on Wednesday.
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Facebook Lags in Consumer Satisfaction
It seems that Facebook’s biggest threat these days isn’t necessarily Google + but itself.
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